How We Help

At Merciful Hands, we are committed to serving Hispanic children and families, who have suffered severe burns, delicate illnesses, or complex congenital disabilities who come to Boston seeking healing, dignity, and hope.

The majority of the families we serve come from environments of extreme poverty and limited access to medical and social resources. Our work recognizes the unique challenges these families face from language barriers and cultural differences to emotional, social, and financial stress and responds with compassion, respect, and inclusion.

We believe that true healing happens not only through medical care but also through community, belonging, and emotional support.

Every service we offer is designed to help families feel seen, understood, and supported, ensuring that no one faces this journey alone.

Our programs aim to restore dignity, promote well-being, and build bridges of care between families, volunteers, and the Boston community, creating spaces where Hispanic families feel welcomed, respected, and included.

Local Transportation and Logistics

Navigating a new city in a different language can be overwhelming, especially for families facing emotional or financial challenges.

Merciful Hands coordinates local transportation and daily logistics to help families access everything they need beyond the hospital environment.

We provide rides to community gatherings, essential errands, recreational activities, and emotional support spaces, helping them maintain a sense of connection and independence during their stay in Boston.

Our transportation support not only fulfills a practical need but also promotes inclusion and participation, allowing families to engage with their surroundings and feel part of a caring community.

Management of Suitable Lodging for the Recovery Process

For many families, finding a suitable place to stay while supporting a loved one in treatment can be one of the greatest challenges of their journey.

Merciful Hands assists in coordinating short-term lodging arrangements for special cases — such as patients and families who are in transition between accommodations or who must extend their stay due to ongoing medical requirements.

These temporary arrangements are made in collaboration with trusted partners, community networks, and local hosts, ensuring that families have a safe and welcoming environment during a critical stage of their recovery process.

Looking ahead, one of our key goals is to develop dedicated lodging solutions that provide greater stability and comfort for Hispanic families facing long or difficult recoveries, reinforcing our mission of compassionate and inclusive care.

Nutritious Food and Provisions

Nutrition plays an essential role in recovery, especially for families far from home.

We provide nutritious meals and basic provisions for families, with special care for the patient’s primary caregiver.

Our goal is to ease the burden of daily expenses while promoting physical well-being and emotional balance.

Through community partnerships, local restaurants, and donors, we deliver grocery support, meal cards, and essential supplies, ensuring that every family receives not only food but also the warmth of a community that cares for them.

Emotional Support and Companionship

For many families, the emotional journey is as significant as the medical one.

We organize recreational activities, family gatherings, community events, and visits that provide relief, connection, and encouragement.

These moments help Hispanic families find belonging and rediscover joy, creating safe and respectful spaces for healing.

Looking forward, Merciful Hands plans to develop structured emotional wellness programs in collaboration with volunteers, churches, artists, and mental health professionals, expanding our ability to address the emotional and spiritual well-being of every Hispanic family we serve.

Financial and Travel Assistance

The cost of international travel often becomes an additional burden for families already facing medical and emotional challenges.

Through fundraising efforts and dedicated campaigns, Merciful Hands provides financial assistance for international flights, transportation expenses, and emergencies, ensuring that families can return home safely and with dignity.

These efforts reflect our broader mission: to extend care beyond borders, supporting Hispanic families not only in Boston but also in their home countries.

Future initiatives will focus on strengthening this outreach, creating sustainable programs that connect compassion, equity, and hope for every family we serve.It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.